Most teenagers use data and technology as their main means of communication. Nancy Lublin saw this as an opportunity to research the use of technology and its positive impact on teenagers who are the main users of technology. Nancy Lublin then did research on the frequency of use of technology by teens and how they used this platform for suicide prevention. Being aware of how this platform would help reach more teenagers, the need to expand this service was felt and hence the need for crisis management emphasis. The following are ways in which Nancy Lublin made it possible to use the crisis text line.
With the increased use of text messages by teenagers, it was essential to prioritize messaging as the main means of communication. The crisis text line was designed to help teenagers go through these hard times. Things that may make teenagers have hard times are inclusive stress and suicidal thoughts. This gives room for counselors to train on the most effective means of solving teenage problems through the crisis text line. Texting back and forth with advice and resources to help guide the teens through these hard moments and help in the collection of data from anonymous sources to be used in finding resources for other clients that would help them solve other emergencies.
For the psychological concerns of the teens, one on one talks may not be the only effective means and hence the need to have data for other parties such as the parents and teachers. One of the importance of this platform is that a large audience can be addressed at ago. This helps access more teenagers and especially those that are outspoken as most of them prefer the use of technology and data. Physical contact and discussions help a lot in the psychological monitoring of teenagers that need to be guided.
The use of this means of technology has aided in the surveillance of school counselors and their relationship with the kids and the response. The data acquired can be used to show what the teenagers are going through without actually mentioning it. This has made it effective to make communication with the teens as this is their most-used means of communication and the most comfortable. Many of the teens have shown interest in the use of their technology with this services and hence the urge to ensure that this program reaches a larger audience for increased effectiveness on the purpose intended and especially for the youth. This is to help reach out to many other teenagers and any other group of teenagers that may need these services. Nancy Lublin has been a pillar in the use of technology for the empowerment of teenagers.